Help Center
Frequently Asked Questions
Find answers to common questions about orders, shipping, returns, and payments.
You can ask for your tracking number on whatsapp: +92 307 8850932
Yes, you can modify or cancel within 2 hours of placing it.
Contact us within 48 hours with photos and we will arrange replacement.
Delivery is FREE on all orders above Rs.3,000. For orders below that amount, and below Rs.3000 the shipping fee of Rs.120 applies.
Orders are processed within 24 hours. Delivery typically takes 2-5 business days depending on your location. Major cities usually receive orders within 2-4 days.
If you don't receive your order within 4 days, then contact us on whatsapp: +92 307 8850932
Yes! We deliver to over 100 cities across Pakistan. If you're unsure whether we deliver to your area, please contact our support team.
If you contact us within 2 hours of receiving your parcel and the reason for exchange is legit, then we can process that
Simply contact our support team via WhatsApp or email with your order number and reason for exchange. We'll guide you through the process.
Yes! COD is available nationwide. You can pay in cash when your order is delivered to your doorstep. No advance payment required.
We accept Cash on Delivery and bank transfers. All online payments are processed through secure SSL-encrypted gateways.