Refund policy

We want you to be completely satisfied with your purchase. Please read our return policy carefully below.

Return Window

• You must contact us within 2 hours of receiving your parcel if you wish to return or exchange an item.
• Requests made after this 2-hour window might not be accepted.

How to Request a Return

• Contact us via WhatsApp or our contact page as soon as you receive your order.
• Once we receive your request, our team will guide you through the next steps.

Eligibility

• Items must be unused, in original condition, and in original packaging.
• Refunds are only issued for eligible cases such as damaged or incorrect items received.

If you have any questions about our refund policy, please don't hesitate to contact us.